Holiday Inn & Suites Makati is a first-class hotel with 348 guest rooms and suites located at Ayala Center, Makati Central Business District. It has direct access to Glorietta Mall housing a number of shopping, dining and leisure establishments.
Being located in a financial district, the hotel serves primarily as a business hotel during weekdays, while on weekends, Holiday Inn & Suites Makati is an urban haven for friends and families who wish to have a relaxing staycation with the accessibility and convenience of a mall next to it.
It's rainy season here in the Philippines, and the school year has started a few months ago. While the kids spend most of the week at school, the family business kept me and my husband occupied. This is why weekends are very sacred to us since this is our only chance to spend quality time with the kids.
Few weeks ago, our family got the chance to spend the weekend at Holiday Inn & Suites Makati. Checking-in at the hotel with two kids is no easy task, but that was made effortless by the efficient and helpful front office receptionists of the hotel. We were warmly greeted and were quickly assisted with our bags.
During check-in, our daughters noticed the hotel’s coordinated décor of green bears: one big bear at the hotel’s entrance, and small versions of it at the lounge and dining areas. The small bears were coated with mongo seeds.
While the kids comfy themselves at Citron Sky Lounge, located conveniently near the front office, I filled out the guest registration was immediately given two key cards for our room. I was also offered free membership to the IHG Rewards Club which included two welcome drinks of juice, coffee or tea. As I approached the kids, they quickly showed me their Kinder Joy chocolates. Thanks to Ms. Aileen of the guest services for attending to us during our check-in.
We were billeted in a Deluxe Room. As requested, we were assigned to a non-smoking room furnished with twin beds. It was spacious at 32 sqm, bigger than the industry standard for luxury hotels here in the Philippines. The kids loved the bed. The 100% cotton bed topper and the 300 thread-count sheets made our sleep extra comfy.
What’s more impressive were the label on our pillows: soft and firm. I even requested for two extra pillows for my kids and they immediately asked my preference. This is what we call personalized service.
Our room is also equipped with a 40-inch LCD TV with local and international cable channels. There's also a safety deposit box, an iron and an ironing board. The room temperature can easily be adjusted by their digital air-conditioning system. Our mini bar consisted of my favorite Dilmah teas, decaf coffees, an electric kettle, two bottled water, and a variety of sodas and beers.
The hotel’s wifi was an impressive 16.11mbs upspeed and 9.48mbps downspeed. Uninterrupted wifi was available in our room without limit to the number of devices which could connect to the network. What I love most about our room were the two retractable task light beside our beds and the iPhone dock from which I got to listen to my playlist while reading a good book.
You can feel the acoustic treatment and toning of its interior, highlighting the furniture and offering a cozy feel inside the room. The earth tone theme of the room is matched with warm lighting which adds to the homey and intimate feel of the room.
Our bathroom was lined with marble tiles and PU finish. The door had a full-length mirror. Hot and cold shower was available. Water pressure was excellent and the temperature was easy to regulate. Our toilette was installed with bidet.
We were provided with three sets of bath, face and hand towels. two rolls of toilette paper and two boxes of facial tissues. There was a hair dryer and toiletries such as shampoo, conditioner, bath soap, liquid soap, and body lotion, plus two sets of toothbrush and toothpaste and cotton buds. They also had a thoughtful note indicating that they would happily provide for any other necessities. Hotel slippers and bath robes made of 100% cotton were also provided.
One of the great things about staying in a Holiday Inn property is the on-going promo that young parents like us can enjoy. With the Kids Stay & Eat Free program, families like us get great value for money whether on travel or staycation. At Holiday Inn & Suites Makati, children 12 years old and below stay and eat for free. That’s big savings for the family!
Our overnight stay at Holiday Inn & Suites Makati came with complimentary buffet breakfast for two at Flavors Restaurant, the hotel's all-day dining restaurant located on the same floor as the front office. Their buffet spread was not overwhelming compared to others, but the selection included dishes that were freshly prepared and were all well executed, making it less complicated to select what you want to have for breakfast. The restaurant boasts of an attentive and friendly staff who made sure that our cups go empty of coffee, tea or hot chocolate.
I’m not usually a pastry-lover, but I got to taste a lot of their pastries as it was enticing and presented delectably. My husband’s favorite was the banana loaf and mine was the peach tart.
Checking in at Holiday Inn & Suites Makati also contributes to saving the environment. Since the hotel is an IHG Green Engage Hotel, it has a system to track how much energy and water is consumed, and measures how well the hotel manages its waste. They have 200 activities designed to help use fewer resources, reduce its carbon footprint and water consumption.
After breakfast, we spent the rest of the morning at roof deck swimming pool area which overlooks the city. It is designed with plant boxes, unglazed non-slip tiles and additional floor mats for safety. Lifeguards on duty were very attentive. While my kids and husband were playing at the pool, I laid back on one of the reclining seats and drifted into into sleep.
Finally it was time for check-out. The concierge was quick to assist us with our bags. Check-out was done in less than a minute. The valet service was equally efficient. Overall it was one of best weekend staycations with the family. They kids had a quick break from school while husband and I got to unwind from the daily stresses of work. Holiday Inn & Suites Makati is a truly family friendly hotel that we recommend to our friends with young kids like ours.
Holiday Inn & Suites Makati
Glorietta Mall, Palm Drive, Ayala Center, Makati City, Philippines
Contact Number: +63 (02) 909-0888; Toll Free: 1800-1651-8888
|Author: Jen Lea Uy
Pinas Muna Contributor based in Manila City
Photographer: Edgar Co
Photographer based in Pasig City
Photographer: Brian Francis Uy
Photographer based in Manila City
Editor: Ramil Delos Reyes
HQ Editor & Content Manager based in Pasig City
Disclaimer: Photos used in this article are owned by the Photographers unless bearing the Pinas Muna watermark or otherwise stated. As Pinas Muna Contributors, the Author and the Photographers authorized pinasmuna.com to publish their work. Overnight accommodation was provided by the hotel for photoshoot and review purposes only. Opinion on the hotel is that of the author and is based on personal experience, which is in no way influenced through incentives, payment or any other monetary and non-monetary compensation.